1st Line Desktop Support Apprentice Permal Group Ltd

Our Client is a leading global alternative asset manager with $25.1 billion in assets under management specialising in providing investment solutions to institutional investors as well as private banks. They are looking for a committed and professional individual to provide 1st line desktop support within London office.

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Closing date: 03 Oct 2017

Apprenticeship summary

  • Annual wage

    £18,000.00

  • Working week

    Monday - Friday 9am - 5:30pm

    Total hours per week: 37.30

  • Apprenticeship duration

    12 months

  • Possible start date

    09 Oct 2017

  • Date posted

    31 May 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number

    VAC001240485

  • Positions

    1 available

Our Client is a leading global alternative asset manager with $25.1 billion in assets under management specialising in providing investment solutions to institutional investors as well as private banks.

They are looking for a committed and professional individual to provide 1st line desktop support within London office.

KEY DUTIES –   

  • 1st line support within London office and remotely for other offices
  • Build, configure and support PCs and PC peripherals
  • Support core desktop applications such as MS Office, plus basic support of internally
  • Deployed systems and developed applications
  • Support and deploy portable devices - iPhone and iPad
  • Perform hardware and software upgrades, and office moves and changes
  • Setting up Video Conferences
  • Perform regular inventories of equipment
  • Working with remainder of team to build and deliver a service-orientated "best of breed"
  • Helpdesk support solution

Requirements and prospects

Desired skills

  • Ability to work independently and maintain a high degree of self-motivation
  • Team work skills
  • Organisational skills
  • Good written and oral communication skills
  • High proficiency in English; both spoken and written
  • Experienced in the use of MS Office suite
  • A broad technical knowledge encompassing PCs, peripherals and their architecture -Windows 7 /10 and basic network / Active Directory technology
  • Understanding of Help Desk functions, activities and management

Personal qualities

  • Adaptability and flexibility
  • Professionalism
  • Positive attitude and energy
  • Mature, calm person

Qualifications required

5 GCSEs (ideally A* - C) including Maths and English or equivalent.

Future prospects

Tech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career. AFTER THE APPRENTICESHIP Over 90% of our Apprentices move on to permanent full time employment in the tech industry. There are also opportunities to extend your training with a higher level Apprenticeship programme. Just IT have already helped over 1000 young people kick-start their tech and digital careers with an Apprenticeship.

About the employer

Our Client is a leading global alternative asset manager with $25.1 billion in assets under management specialising in providing investment solutions to institutional investors as well as private banks.

Employer

Permal Group Ltd

Address

11

St. James's Square

London

SW1Y 4LB

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Training provider

You will also receive full training and support from the Just IT Apprenticeship team to increase your skills.

Your training will include gaining internationally recognised Level 3 IT qualifications such as;

  • CCNA
  • Windows 10
  • Windows Server 2012

Apprenticeship standard

Digital Industries > Infrastructure Technician

Training provider

JUST I.T. TRAINING LIMITED

Applications for this apprenticeship are being processed by Just I T Training Limited


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Closing date: 03 Oct 2017