Hospitality and Catering Apprentice SANDBANKS HOTEL LIMITED
This is a 12 month Hospitality Apprenticeship. The first 4 months will be spent working within all departments of the hotel. The following 8 months will be within a mutually chosen department.
Closing date: 30 Sep 2017
Total hours per week: 40.00
Possible start date
02 Oct 2017
01 Jun 2017
Intermediate Level Apprenticeship
The first four months with cover Bar, Restaurant, Bars, Housekeeping , reception, events and guest services. In January the apprentice and mentor will agree on one department to specialise in for the remainder of the 12 months. At the end of which the apprentice should be in the position to become a full time member of the chosen department.
Duties in each department will include:
Cleaning and preparing rooms including special requests for flowers etc
Ensuring front of house areas are well presented at all times
Checking the rooms that have been cleaned by other members of staff and advising reception that they are ready
Counting laundry to ensure a good stock level in maintained
- Restaurant and Bars
Prepare bars and restaurants ready for service including laying up buffets and special table requests
Serve customers with meals and drinks in a timely and professional manor
Work with the kitchen to ensure customer requests for special diets are met
- Guest Services
Lay up conference rooms to ensure customers requests are being met
Ensure all refreshments are served at the right time
Help guests with luggage
Carry out room service orders
Welcome guests to the hotel and carry out registrations with a good level of customer service
Check all special requests for guests are in the room ready for arrival
Prepare room bills and check people out in a very pleasant way
Handle cash securely and produce daily bankings
Requirements and prospects
Understanding of the meaning of hospitality and how being a member of a hotel team can help the guests enjoyment of the hotel.
People skills and computer literate
Enthusiastic, team player, adaptable, good problem solver, smart, good timekeeper and a willingness to help others.
GCSE English and Math’s A-C or equivalent.
Things to consider
About the employer
The position is entirely job based with continual on the job assessments, during the year there will be an opportunity to get qualifications from in house training courses for First Aid , Health and Safety, Allergens, fire marshal etc.
As part of the apprenticeship you will complete....
- NVQ Diploma in Hospitality Services
- Certificate in Hospitality and Catering Principles
- Functional Skills English
- Funtional Skills Maths
Applications for this apprenticeship are being processed by Locomotivation Ltd
Debbie MacLeod 07816856191 email@example.com
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Closing date: 30 Sep 2017