Providing ‘business wide’ administration services, supporting all staff underpinning excellent services for all customers. To include:Effectively handling incoming calls, taking enquiries from external business customers and enquiries from sales staff, who are out on the road. Passing on messages and dealing with general telephone queries.

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Closing date: 29 Sep 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday-Friday – 9am – 5pm (30 minutes per day for lunch) (flexibility available to match with bus timetables)

    Total hours per week: 37.50

  • Apprenticeship duration

    13 months

  • Possible start date

    09 Oct 2017

  • Date posted

    25 May 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • Taking orders (via phone/email and fax)
  • Management of curtain samples
  • Supporting road based Sales staff
  • Setting up new accounts
  • Packing orders/supporting dispatches
  • Duties for Apprentice Administrator
  • Customer account management
  • Responding to emails/letters
  • Booking appointments
  • Credit control
  • Matching delivery notes to customer orders
  • Updating CRM
  • Monitoring stock levels and re-ordering

Requirements and prospects

Desired skills

To be successful, you’ll need to be smart in appearance and a good communicator who has:

  • Experience using computer systems such as Microsoft Word, Excel, and Outlook
  • Polite telephone manner
  • Quick learner
  • Reliable and organised
  • Knowledge of using databases & spreadsheets

Personal qualities

You should have an enthusiastic nature, a strong and confident communicator who is able to manage multiple tasks at once, prioritise and work well under pressure 

Qualifications required

English & Maths qualifications are highly valued

Future prospects

A permanent position will be available for the right candidate, following successful completion of their Apprenticeship

Things to consider

This is a highly rewarding job for someone who is looking for a challenge and wants to develop a career in business administration

About the employer

With a 28 year history in the curtain and fabric industry, Chatsworth Curtains is an independent importer who manage a stock of over 4000 curtain fabrics; supplying samples to over 2000 retail ‘trade’ customers across the UK




Unit 8

Hardwick Court

Hardwick View Road


S42 5SA

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Training provider

  • Level 2 NVQ in Business and Administration
  • Level 2 Technical Certificate
  • Level 1 Functional Skills
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Chesterfield College


Keith Glanvill

Before you apply

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Closing date: 29 Sep 2017