IT Support Consultant Apprenticeship Cubic Interactive Ltd

You will be working directly within the support team and will also get to liaise with the software development team to ensure that issues with the system are quickly analysed, addressed and fixed.

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Closing date: 31 Aug 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday-Friday, 9:00 am to 5:00 pm.

    Total hours per week: 37.50

  • Apprenticeship duration

    13 months

  • Possible start date

    04 Sep 2017

  • Date posted

    26 May 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    2 available

Working directly within the support team your duties will include:

  • Liaising with software development team to ensure issues with the system are quickly analysed, addressed and fixed
  • Answering incoming phone calls to the support desk
  • Liaising with clients by phone or via remote desktop sessions.
  • Helping to maintain their hosted Windows Servers including IIS and SQL Server.

The opportunity to learn and develop cloud-based infrastructure and Windows Server OS configuration and management will be present as well as being involved in brainstorming sessions with the development team to get the best ideas or common usability cases.

Requirements and prospects

Desired skills

  • Passion for web technologies 
  • Accuracy and attention to detail
  • Excellent verbal and written communication skills
  • Good organisation skills

Personal qualities

  • Confident
  • Enthusiastic
  • Ambitious

Qualifications required

  • A*-C Grade in GCSE Maths and English or equivalent
  • Minimum of IT GCSE grade C or equivalent. A level preferable.

Future prospects

The majority of our apprentices gain full-time employment on the successful completion of the apprenticeship.

About the employer

Cubic Interactive is a growing independent software company with over 13 years' experience providing innovative practice management solutions to construction professionals. Rapport 3, their lead product, was developed specifically for the professional services sector within the construction industry. They have offices in Surbiton, Surrey and Harrogate, North Yorkshire.


Cubic Interactive Ltd



Victoria Avenue



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Training provider

  • You will work towards an Advanced Level Infrastructure Technician Apprenticeship delivered by VQ Solutions
  • Level 3 Technical Certificate
  • ERR
  • PLTS

Apprenticeship standard

Digital Industries > Infrastructure Technician

Training provider


Applications for this apprenticeship are being processed by VQ Solutions Ltd


Christy Slater 01423 740006

Before you apply

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Closing date: 31 Aug 2017