IT Support Apprentice - 11569 Brighter It Solutions Ltd

Based in Nottingham, this company is continually aiming to grow by expanding the team and are currently on the lookout for a bright and dedicated individual to drive performance and become a valued member of the team. If IT solutions is the right career for you, then apply now!!

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Closing date: 31 Aug 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    9am – 5pm Monday-Friday

    Total hours per week: 35.00

  • Apprenticeship duration

    15 months

  • Possible start date

    04 Sep 2017

  • Date posted

    24 May 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

Main Duties
•    Provide 1st line help desk support
•    Respond to help desk emails and update users
•    Web design
•    Update emails and outstanding help desk tickets
•    Install computer hardware and software
•    Occasionally deal with sales calls

Requirements and prospects

Desired skills

Qualities/ requirements
•    Self-motivated
•    Ability to use own initiative
•    Ability to work as a team and independently
•    Excellent written and verbal communication skills
•    Ability to work to deadlines
•    Good eye for detail
•    Ability to adapt to new technologies and tasks
•    General Microsoft technology skills
•    Hardware knowledge
•    Basic network knowledge

Personal qualities

Someone with an enthusiastic and professional attitude and a commitment to learning new skills.

Qualifications required

3 x GCSE (or equivalent) at grades A-C in any subject plus GCSE English and Maths (or equivalents) at grade D or above

Future prospects

This company are looking to grow their team and create senior positions. A successful candidate would be offered a full time role within the business and depending on performance this could be an opportunity to become a more senior member of the team.

About the employer

Employer Description They are a respected and successful architectural design group. They are an award winning practice, and a first class IT Solutions Company who provide a range of solutions for a number of clients in various industries. This company has a tight nit team who support and develop one another.


Brighter It Solutions Ltd



Mansfield Road


NG16 3AR

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Training provider

Approximately 11% of training takes place in the QA learning centre classroom. 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio. The remaining time will be spent on your workplace activity.

Apprenticeship standard

Digital Industries > Infrastructure Technician

Training provider


Applications for this apprenticeship are being processed by QA Limited


0345 074 7825

Before you apply

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Closing date: 31 Aug 2017