Apprentice Customer Service Practitioner Not Just Travel Limited

New opportunity for someone with a keen interest on working in a travel company. We are looking for an Apprentice to join our friendly office in Christchurch, Dorset.

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Closing date: 24 Oct 2017

Apprenticeship summary

  • Weekly wage

    £105.00

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    30hrs pw, shift to be discussed on interview

    Total hours per week: 30.00

  • Apprenticeship duration

    53 weeks

  • Possible start date

    25 Oct 2017

  • Date posted

    22 May 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001235845

  • Positions

    1 available

New opportunity for someone with a keen interest on working in a travel company. We are looking for an Apprentice to join our friendly office in Christchurch, Dorset.

Your duties will include:

  • Dealing with customers on face to face and over the phone
  • Deal with bookings and appointments
  • Good IT skills are an advantage.
  • Well organised
  • Providing a good customer service

To be working in a fast paced environment so being organised is paramount. You will be supported throughout your employ through your apprentice provider.

Training to be provided:

At level 2 City & Guilds Diploma In Customer Service Practitioner

Level 1 / 2 Functional Skills in Math,  English & ICT

Employee Rights and Responsibilities

Personal Learning and Thinking Skills

End Point Assessment


Requirements and prospects

Desired skills

The ideal candidate should have basic IT skills and have an excellent telephone manner.

Personal qualities

Needs to have a positive and hardworking attitude with the willingness to progress

Qualifications required

GCSE grade C or above in Maths & English desired but not essential.

Future prospects

Full time employment after completion of Apprenticeship

About the employer

Travel Company based in Christchurch, Dorset

Employer

Not Just Travel Limited

Address

Basepoint Business Centre Unit 24

Aviation Park West

Christchurch

BH23 6NX

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Training provider

At level 2 City & Guilds Diploma In Customer Service Practitioner

Level 1 / 2 Functional Skills in Math,  English & ICT

Employee Rights and Responsibilities

Personal Learning and Thinking Skills

End Point Assessment

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider

LIGA (UK) LTD

Applications for this apprenticeship are being processed by LIGA (UK) LTD

Contact

Helena Jacinto 0845 177 1880


Before you apply

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Closing date: 24 Oct 2017