Digital Business Administration Apprentice DELIGHT CARE SERVICES LIMITED

The Administrator’s role is to ensure all candidates are fully compliant to requirements of the organisation. The role must have effective communication as part of your business to business sales and you must be well presented, organised with good time management skills.

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Closing date: 01 Sep 2017

Apprenticeship summary

  • Weekly wage

    £122.50

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Typically 9-5 Monday to Friday

    Total hours per week: 35.00

  • Apprenticeship duration

    1 years

  • Possible start date

    08 Sep 2017

  • Date posted

    25 May 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number

    VAC001234801

  • Positions

    1 available

Duties of the job include:

  • Manage the entire recruitment process from raising adverts, sourcing applicants to candidate on-boarding for designated portfolio.
  • Liaise with recruiting managers and candidates by emails and telephone while dealing with recruitment queries.
  • Place vacancies on relevant websites/ job boards and networking with potential candidates.
  • Source job applicants from our internal database, social media and various online Job-boards.
  • Ensure recruitment systems are updated with relevant information.
  • Meet recruitment targets for all new employees starting with the company while adhering to the recruitment SLAs.
  • Provide general administration support.
  • Short-list and screen applicants for suitability and developing our existing database.
  • Carry out initial telephone screening to assess candidate suitability and preparing interview notes to facilitate candidate shortlisting.
  • Pro-actively search for talented individuals who could be a good fit for potential vacancies.
  • Make offers to success candidates and undertake recruitment checks for new appointments in order to meet statutory, regulatory and company requirements.
  • the ability and desire to sell.
  • excellent communication skills.
  • a positive, confident and determined approach.
  • resilience and the ability to cope with rejection.
  • a high degree of self-motivation and ambition.
  • the skills to work both independently and as part of a team.
  • the capability to flourish in a competitive environment.
  • Appointment setting to sign contracts.

Key Skills

  • Highly organised with the ability to multi task and deal with constantly changing priorities
  • Excellent communication skills to deal with managers at all levels.
  • Accurate record keeping and extremely high level of attention to detail
  • Good computer skills with knowledge and experience of using the Microsoft Office Suite, particularly Word, Excel and Outlook. Database management experience preferably gained using an applicant management system.
  • Take responsibility and ownership of tasks to ensure completion on time

GENERAL RESPONSIBILITIES: POLICIES AND PROCEDURES

The postholder is required to familiarise themselves with all policies and procedures and to comply with these at all times. Failure to comply with any of these policies may result in disciplinary action up to and including dismissal. These have been agreed with staff and Staff Side and are as follows:

  • Treat others as you would like to be treated
  • Listen to and support others and make time to do so
  • Seek, acknowledge and value others’ experience and contribution
  • Acknowledge others’ beliefs
  • Be courteous and considerate to all
  • Treat others fairly and equally
  • Be honest and trustworthy and act with integrity
  • Encourage others to treat all staff with respect
  • Challenge the behaviour of staff who do not show respect to other

CONFIDENTIALITY & DATA PROTECTION

The postholder must maintain the confidentiality of information about Clients, staff and other health service business and meet the requirements of the Data Protection Act (1998) at all times. The postholder must comply with all company Information and Data Protection policies at all times.

HEALTH AND SAFETY

Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and any subsequent relevant legislation and must follow these in full at all times including ensuring that they act in line with all agreed procedures at all times in order to maintain a safe environment for Clients, visitors and staff. Failure to comply with these policies may result in disciplinary action up to and including dismissal.

MANAGING STRESS

The company has an agreed policy & procedure which links with a range of services and arrangements for staff to manage stress. All staff are required to familiarise themselves with the policy and services to best manage their own and their colleagues’ stress.

HEALTHCARE ASSOCIATED INFECTIONS (HCAIs)

All staff has a responsibility to act and follow all instructions to protect Clients, staff and others from HCAIs. All staff are required to follow the Hygiene Code and all company policies and procedures related to it and the Health Act 2006. Failure to comply with any of these may result in disciplinary action up to and including dismissal.

EQUALITY & DIVERSITY

The company has adopted a Managing Staff Diversity Strategy & Policy covering all of its staff and it is the responsibility of all staff to comply with these requirements at all times. The key responsibilities for staff under this Strategy and Policy are set out in the Code of Conduct for Employees. Failure to comply with these policies may result in disciplinary action up to and including dismissal.

FLEXIBILITY

This job description is intended to provide a broad outline of the main responsibilities only. The postholder is required to be flexible in developing their role in agreement with their designated manager. In addition they may be required by their manager to carry out any other duty commensurate with their banding and expertise.


Requirements and prospects

Desired skills

Key Skills

  • Highly organised with the ability to multi task and deal with constantly changing priorities
  • Excellent communication skills to deal with managers at all levels
  • Accurate record keeping and extremely high level of attention to detail
  • Good computer skills with knowledge and experience of using the Microsoft Office Suite, particularly Word, Excel and Outlook
  • Database management experience preferably gained using an applicant management system
  • Take responsibility and ownership of tasks to ensure completion on time

Personal qualities

  • Friendly
  • Hardworking

Qualifications required

  • A good level of GCSEs (or equivalent)

Future prospects

Potential progression for the right candidate

About the employer

At DSL, we believe we are privileged to provide personal care and support to people living in their own homes. We focus on helping people to lead fulfilled, independent lives in their own homes and our Support Workers endeavour to enhance the well-being of service users through whatever opportunities and options are available. At DSL we understand welcoming a carer into your home can be a difficult time. Knowing when to recognize the right time can be confusing for many. Regardless of whether you need someone to do light domestic task or all day care, our skilled staff will make the transition easy for you. What sets us apart is how we organise ourselves around the service users’ individual needs and desires. This means that the service user, not us, is central in determining the care package. At DSL there is no such thing as a ‘generic’ care programme and the service user retains as much independence as possible whilst knowing that care is on hand when it is needed or requested.

Employer

DELIGHT CARE SERVICES LIMITED

Address

14

Knutton Road

Sheffield

S5 9NU

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Training provider

Level 3 Apprenticeship Qualfication in Recruitment

Apprenticeship framework

Recruitment

Training provider

INTEGRITY IT SOLUTIONS LIMITED

Applications for this apprenticeship are being processed by Integrity FT


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Closing date: 01 Sep 2017