Sales and Customer Services Apprentice Farmhouse Kitchen

We are looking for a motivated apprentice who is happy to become involved in all areas of the business. We would like to recruit someone who appreciates the uniqueness of our products and shares our enthusiasm when promoting them to new and existing customers alike.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Sep 2017

Apprenticeship summary

  • Weekly wage

    £122.50

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday to Friday 9am to 4pm Work on a weekend to be discussed at interview.

    Total hours per week: 35.00

  • Apprenticeship duration

    53 weeks

  • Possible start date

    09 Oct 2017

  • Date posted

    22 May 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001233992

  • Positions

    1 available

We are looking for an apprentice to join our small busy team.  Some of the duties will include:

  • Assisting with the design and creation of labels both internally and for paying customers
  • Liaising with customers both over the telephone and in person regarding orders and stock.
  • Assisting with deliveries and stock taking
  • Creating invoices and dispatch notes
  • Arranging Event stands and preparing produce
  • Attending Events and speaking with member of the public
  • Learning about our products through taste testing
  • Researching competitors and identifying new trends
  • Updating Facebook and twitter accounts with latest company news and products

Requirements and prospects

Desired skills

Flexible and eager to learn new skills

Confident with people

Personal qualities

Ability to drive would be an advantage ( although not essential) due to location

Qualifications required

A*- D GCSE Grades in English and Maths or equivalent qualifications in these subjects.

Future prospects

• Potential for full time employment for the right candidate. • There are opportunities to progress from a Level 2 to a Level 3 qualification • Many employers retain apprentices in full/part time positions • The Qualifications you gain can also help you to get into higher education or other employment • Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies. Once the Apprenticeship has been achieved you will have the skills, abilities and experience to update and enhance your CV, to make it attractive to potential employers.

Things to consider

***THE EMPLOYER HAS ASKED THAT YOU DO NOT CONTACT THEM DIRECTLY. DOING SO COULD JEOPARDISE YOUR APPLICATION*** If you do not meet the criteria for this position, your application will not be considered. National Minimum Wage From 1st April 2017, the NMW for Apprentices is £3.50 per hour. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies. The wage for Apprentices applies to both time spent on the job plus time spent in training. INTERVIEW We will be interviewing candidates who meet the criteria as they apply and will recruit after a successful interview which may be before the closing date. Reality Check You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst awaiting for your first wages to be paid.

About the employer

We make and supply superior jams, chutneys and marmalades to shops, delicatessens, farmers markets, hotels, B&B's, distributors... the list keeps growing. Over the last 14 years we've worked hard to build an enviable reputation for quality, excellence and variety of choice. Many of the recipes we use are sourced from old cookery books and texts going back to the Middle Ages. Some of the fruit used for those recipes is sourced from Brogdale Farm which contains the National Fruit Collection. By using Heritage varieties of fruit to make our products, we can bring to life many long-forgotten recipes and provide people with the opportunity to taste a part of their heritage

Employer

Farmhouse Kitchen

Address

The Piggery Highland Court Farm

Canterbury

CT4 5HW

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Training provider

On the job training with the employer whilst working towards the Apprenticeship Framework - consisting of the Intermediate NVQ Level, Personal Learning and Thinking Skills (PLTS) and the Employment Rights and Responsibilities (ERR) Workbook. It may be necessary for you to complete Functional Skills in Maths, English and ICT – subject to previous achieved grades.
Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Apprenticeship framework

Customer Service

Training provider

KENT COUNTY COUNCIL

Applications for this apprenticeship are being processed by Kent Training & Apprenticeships

Contact

Kent Training and Apprenticeships Business Support Team 0800 731 4297 KT&A@kent.gov.uk


Employer's Application Instructions

This employer has requested all applicants to apply through Kent Training and Apprenticeships online application system – Therefore, to apply for this position, please click on the link below and follow the online instructions.


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Sep 2017