Bar and Waiting Apprentice - Ember Inns - Huntsman and Hounds - Essex Huntsman & Hounds

Mitchells & Butlers, one of the UKs largest restaurant, pub and bar businesses, want you to join them. If you are looking for a Bar & Waiting Apprenticeship and have a passion to work in Hospitality - look no further. Join our team at Ember Inns.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 18 Sep 2017

Apprenticeship summary

  • Weekly wage

    £120.00

  • Working week

    30 Hrs + p/w Incl. Evenings, Weekends & Bank Holidays

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    25 Sep 2017

  • Date posted

    19 May 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001233565

  • Positions

    1 available

A Fantastic Opportunity

Apprentices have the unique opportunity to develop their Hospitality skills and knowledge, throughout a 12 month structured training programme, whilst taking on an entry level, full time position, at Ember Inns.

With our Bar and Waiting Apprenticeship you will achieve a Level 2 in Food and Beverage Service or Level 2 in Food Service if you’re under 18.You will receive training to enhance your communication and service skills to become a valuable team member delivering the best customer service.

So from serving our regulars at the bar to making sure your workplace is running safely and smoothly, you will be covered!

Job Purpose:

To deliver great guest service and work well with the team to create a friendly, warm and welcoming environment with the key aim ensuring our guests revisit us and recommend us to their family and friends.

Responsibilities included in this role:

  • Give customers a positive impression of yourself and your organisation
  • Greeting and seating guests
  • Working effectively as part of a Hospitality team
  • Keeping the workplace hygienic and safe by undertaking various cleaning tasks
  • Running food from the kitchen
  • Learning from more experienced Team Members how to work/run a busy section
  • Listening and taking instruction from others in busy periods
  • Serving food at the table
  • Serving alcoholic (over 18’s only) and soft drinks
  • Keeping up to date with new products, menus and promotions
  • Adhere to company policies and licensing laws
  • Getting involved with the team and contribute at all team meetings
  • Carrying out instructions as given by Management and Head Office

Wages:

  • 16-17 years old - £4.00 an hour
  • 18-20 years old - £5.00 an hour
  • 21+ years old - £6.00 an hour

Requirements and prospects

Desired skills

  • Pride in delivering excellent customer service
  • Good teamwork ethic
  • Strong communication skills and listening skills
  • The ability to work under pressure in a fast-paced environment
  • Organised multitasker
  • Ability to follow instruction and work well in a team

Personal qualities

  • Keen to develop your skills in the Hospitality sector
  • An enthusiasm to learn
  • A smart and tidy appearance
  • Ability to seek assistance when dealing with demanding customers
  • High standards of cleanliness and hygiene
  • A flexibility to work weekends, evenings and holidays – this is a MUST in any Hospitality role

Qualifications required

No previous qualifications required.

Future prospects

Possible progression onto further qualifications and a full time position.

Things to consider

• Earn while you learn in a job you can be passionate about • Gain a nationally recognised qualification • Receive support throughout your apprenticeship • Gain additional skills through enhanced learning opportunities • Enjoy fantastic career opportunities • Be part of a fun and exciting brand! • Enjoy 33% employee discount at Mitchells & Butlers brands & high street shopping discounts • Up to 28 days paid holiday • Pension Scheme The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week). For more information visit: www.gov.uk/national-minimum-wage-rates

About the employer

You already know Mitchells & Butlers, even if you don’t realise it! That’s because we run many of the UK’s most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.

Employer

Huntsman & Hounds

Address

Ockendon Road

Upminster

RM14 2DN

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Training provider

  • Hospitality Team Member Apprenticeship - Food and Beverage Service
  • Functional Skills in Maths
  • Functional Skills in English
  • Functional Skills in ICT

Apprenticeship standard

Hospitality > Hospitality Team Member

Training provider

LIFETIME TRAINING GROUP LIMITED

Applications for this apprenticeship are being processed by Lifetime Training Ltd


Employer's Application Instructions

Click on the link and apply!


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 18 Sep 2017