Telesales Apprentice MURASPEC DECORATIVE SOLUTIONS LIMITED

To generate sales of all Muraspec products through telephone and email communication and to keep appropriate records on the company’s CRM system.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 04 Sep 2017

Apprenticeship summary

  • Weekly wage

    £168.75

  • Working week

    Mon-Fri. 9am-5:30pm

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    11 Sep 2017

  • Date posted

    15 May 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001229566

  • Positions

    1 available

Key Areas of Responsibility

  • Proactively source and generate sales
  • Make a minimum of 50 telephone contacts each day
  • Develop and maintain relationships with new and existing customers
  • Follow up sample requests,
  • Update the CRM system
  • Maintain and develop the product range on our online sales sites
  • Deal promptly and efficiently with customer queries, including telephone and email correspondence.
  • Promote and advise on the range to secure sales.
  • Process orders and sample requests, including payments.
  • Maintain visual standards of the showroom at all times.
  • Carry out all necessary administrative duties
  • Maintain an up to date product knowledge in order to keep customers informed of our products.

Requirements and prospects

Desired skills

  • Customer service/sales experience
  • Professional telephone manner and an ability to confidently strike up a conversation
  • Highly motivated
  • Proactive
  • Computer literate
  • Ability to plan and organise
  • Calm under pressure

Personal qualities

  • Excellent attention to details
  • Ability to work independently as well as part of a team

Qualifications required

GCSE Maths & English or equivalent.

Future prospects

On going training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.

Things to consider

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week). For more information visit: www.gov.uk/national-minimum-wage-rates

About the employer

Muraspec Decorative Solutions Limited specialises in supreme commercial and bespoke wallcoverings. Our range includes a wide mix of plain, patterned and textured designs. We design, manufacture and distribute decorative wall finishes, both robust and of the highest quality, from our Kent-based factory. We also have our very own design studio, supported by a skilled team of CAD and studio designers, plus a group of dedicated project managers.

Employer

MURASPEC DECORATIVE SOLUTIONS LIMITED

Address

74-78 Wood Lane End

Hemel Hempstead

HP2 4RF

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Training provider

  • Apprenticeship in Sales
  • Functional Skills in Maths
  • Functional Skills in English
  • Functional Skills in ICT

Apprenticeship framework

Sales and Telesales

Training provider

LIFETIME TRAINING GROUP LIMITED

Applications for this apprenticeship are being processed by Lifetime Training Ltd


Employer's Application Instructions

Please click on the link provided to apply


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 04 Sep 2017