Medical Care Administrator Apprenticeship Jai Medical Centre

Join a team of apprentice’s and start your career in the NHS with potential to progress into junior health care roles. If your the type of person who can communicate confidently and organise yourself well then this could be the role for you!

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Closing date: 24 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday 8am - 6pm (Shift Pattern)

    Total hours per week: 35.00

  • Apprenticeship duration

    12 months

  • Possible start date

    30 Oct 2017

  • Date posted

    17 May 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • Welcome and greets all patients and visitors, in person or over the phones
  • Answer the phone while maintaining a polite, consistent and professional telephone phone manner
  • Responsible for keeping the reception area clean and organised
  • Register new patients and update existing patient records by collecting patient detailed patient information including personal information
  • Facilitate patient flow by notifying the medical team of patients' arrival, being aware of delays, and communicating with patients and clinical staff
  • Respond to patients', prospective patients, and visitor inquiries in a courteous manner
  • Keep medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
  • Protect patient confidentiality by making sure protected health information (PHI) is secured by not leaving PHI in plain site and logging off the computer before leaving it unattended

Requirements and prospects

Desired skills

  • Professional telephone manner.
  • Excellent verbal and written communication skills with ability to communicate with people at all levels.
  • Word processing and keyboard skills.
  • Excellent use of Word, e-mail packages.
  • Ability to learn new software packages.

Personal qualities

  • Able to prioritise and organise work.
  • Ability to work flexibly both in a team and independently.

Qualifications required

No formal qualifications required but assessment will be carried out at interview to determine whether this programme is suitable.

Future prospects

If the applicant in successful they can go on to a Level 3 Apprenticeship or into further training or employment.

Things to consider

If you do not have work experience or good grades in English, Maths and ICT, First Rung can support you with this.

About the employer

We offer first class healthcare and have a wide range of healthcare services, which is a key element to providing local good practice. We ensure patients receive the best attention whether they are attending a specialist clinic or a routine appointment.


Jai Medical Centre


114 Edgwarebury Lane



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Training provider

L2 Business Administration Diploma, Functional Skills Level 1 in English, maths and ICT.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by FIRST RUNG


Beverley Woodhouse

Other information

For further information please contact Beverley Woodhouse

Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.30 per hour (From October 1st 2016 this will be increasing by 3% to £3.40 per hour). This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

Before you apply

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Closing date: 24 Oct 2017