Spa Therapy Apprentice Pennyhill Park Hotel & Spa

Assisting Therapy department on therapy reception desk, completing desk cover duties/responsibilities. To provide treatments confidently and professionally to the highest standards to all guests and clients of hotel and spa.

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Closing date: 31 Aug 2017

Apprenticeship summary

  • Wage

    To be agreed upon appointment

  • Working week

    32 hours per week Monday – Saturday with shift patterns ranging from 9.30am – 8pm spread over 4 days per week.

    Total hours per week: 32.00

  • Apprenticeship duration

    2 years

  • Possible start date

    01 Sep 2017

  • Date posted

    12 May 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number

    VAC001227983

  • Positions

    1 available

Assisting Therapy department on therapy reception desk, completing desk cover duties/responsibilities. To provide treatments confidently and professionally to the highest standards to all guests and clients of hotel and spa.

The Spa Therapy Apprentice will be responsible for…

  • Constantly maintain high levels of presentation and ensure rooms are kept in a clean, hygienic, safe and well-maintained condition.
  • Monitor the guests Spa experience, improving the service and sequence of service that occurs from the time the guest arrives to when they leave.
  • Assist in ensuring all retail displays are replenished, well presented, and clean.
  • Up sell treatments and products where possible and in an unobtrusive manner.
  • Assist with checking in guests for their treatments and maintaining the spa therapy reception area and relaxation rooms.
  • Ensure all treatments and products are charged for through standard company procedures.
  • Be familiar with all treatments offered in the Spa even if not personally involved in delivering the treatment.
  • Provide treatments within the Spa standards and guidelines
  • Develop and maintain knowledge of all skills and treatments in order to fulfil role

At all times to represent the Spa in a professional and knowledgeable manner and at all times strive to achieve the highest standard of customer care


Requirements and prospects

Desired skills

Level 2 Qualified

Confident in nail & facial treatments

Personal qualities

Outgoing personality

Passion for the Spa industry

Eager to learn & develop

Qualifications required

Minimum NVQ Level 2 Beauty Therapy or equivalent

Minimum grade C GCSE maths and English or equivalent

Future prospects

Permanent Spa Therapist

Things to consider

Ideally must be able to drive as public transport isn’t ideal (but not impossible) The Apprenticeship National Minimum Wage (ANMW): From April 2017 the ANMW was set at £3.50 per hour. This applies to 16-18 year old apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training.

About the employer

Part of Exclusive Hotels & Venues 45,000sq ft. Of Spa 21 Treatment rooms with Nail Suite Team of 30+ Therapists 5* Spa Environment

Employer

Pennyhill Park Hotel & Spa

Address

London Road

Bagshot

GU19 5EU

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Training provider

All in house treatment training, including Jessica Nails and Natura Bisse Skincare

Training, support and guidance of a dedicated industry qualified training advisor/assessor from Bracknell and Wokingham College to achieve an NVQ Level 3 in Beauty Therapy

Apprenticeship framework

Beauty Therapy

Training provider

BRACKNELL AND WOKINGHAM COLLEGE

Applications for this apprenticeship are being processed by Bracknell & Wokingham College

Contact

Maria Cumming 01344 766666 maria.cumming@bracknell.ac.uk


Before you apply

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Closing date: 31 Aug 2017