Business Administration Apprentice(s). COUNTERLINE LIMITED

You will be working within the export department dealing with queries and completing and logging paperwork on the systems they use. The documents for exporting can be intense and therefore you will be supported in completing them, and be helped and mentored.

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Closing date: 30 Sep 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    39 hours Monday to Friday

    Total hours per week: 39.00

  • Apprenticeship duration

    12 months

  • Possible start date

    01 Oct 2017

  • Date posted

    11 May 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    2 available

This vacancy will close once the suitable candidates apply, so APPLY NOW:

  • Supporting a team with general administration and reception duties.
  • Ensuring the office is ran efficiently.
  • Excellent written and communication skills.
  • Scanning various documents into their computer systems.
  • Answering the telephone.
  • Database entry used to inputting and microsoft packages.
  • Inbound and outbound telephone calls to work colleagues and clients.
  • Post, filing and copying, faxing and scanning.
  • Follow up calls.
  • Working as part of a team.

Requirements and prospects

Desired skills

  • Excellent database skills and knowledge of microsoft packages would be an advantage.
  • Great communication skills.
  • Answering calls.
  • Time keeping.
  • Able to carry out tasks when required.
  • Able to work independently and as part of a team.
  • Use of a diplomatic approach.
  • Excellent customer service skills.
  • Understanding the clients needs and requirements.
  • Listening skills.

Personal qualities

  • Smart and professional manner.
  • Friendly and outgoing personality.
  • Positive attitude.
  • Willing.
  • Patient.
  • Confident.
  • Enjoys a challenge.
  • Problem solver.
  • Accurate.
  • Able to cope with day to day activities.

Qualifications required

  • 5 GCSE or equivalent desirable but not essential - you must have great attention to detail.

Future prospects

Progression onto your Level 3 in business administration and also possibly full time job role.

Things to consider

Working to deadlines and achieving them. Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.50 per hour from 1st April 2017. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

About the employer

Counterline Limited are looking to obtain business administration in their very busy office working on export documentation. They import and export products and employ over 160 staff. They have been established for many years and pride themselves on the customer service they give and also help support other organisations




12 Randles Road

Knowsley Business Park


L34 9HZ

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Training provider

  • You will be contacted by INTERSERVE LEARNING AND EMPLOYMENT who will invite you into an assessment centre, so that they can gauge your suitability.
  • Once confirmed you are successful then you will be interviewed by the employer.
  • Your training and development will be delivered by Interserve Learning and employment which will be the Level 2 Business Administration, and also functional skills.
  • You will be visited by and assessor over a 12 month period within your work place, and they will deliver the qualification to you.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Interserve Learning & Employment


Jules Westbrook

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Closing date: 30 Sep 2017