Apprentice Insurance Consultant Just Insurance Agents Limited

This is an exciting opportunity to join a national business, in a fast paced and varied contact centre environment. You will be actively encouraged to learn and develop, and will be provided with the support you need to progress your career. The role offers a guaranteed annual bonus in addition to performance related bonus.

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Closing date: 30 Sep 2017

Apprenticeship summary

  • Weekly wage

    £140.00

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    5 days over 7 .

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    02 Oct 2017

  • Date posted

    10 May 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001225629

  • Positions

    5 available

Duties include:

  • Developing customer relationships.
  • Providing travel insurance quotations to customers face-to-face and over the telephone, in line with standard practices and procedures
  • Providing customer after sale care, including processing amendments to existing products

Requirements and prospects

Desired skills

  • Presentable
  • Excellent communication skills
  • Confident telephone manner
  • Ability to work under pressure and towards targets

Personal qualities

  • Organisation skills
  • 'Can do' attitude
  • High level of accuracy and attention to details
  • Driven, ambitious and presentable

Qualifications required

  • Ability to follow procedure.
  • GCSE Maths and English (A-C) or equivalent qualifications.

Future prospects

Progress onto a Level 3 qualification

Things to consider

You will receive a additional bonus of £1000 in your first 12 months. This is paid as follows: After 3 months - £250 After 6 months - £250 After 9 months -£250 After 12 months - £250

About the employer

Just Insurance Agents Limited was established in 2004 as a trading name of Newton Lee Insurance Services and over the last 10 years has established itself as one of the market leaders in the provision of competitive, quality travel insurance and operates in a highly specialised market. Evolving from a High Street Brokerage, we are fundamentally Insurance People and not sales people. We pride ourselves on the quality of our staff and have a team of highly skilled professionals, each trained to offer the best advice and most suitable product to the Insured, not the best price. This approach over the years has resulted in higher than average retention rates, repeat business and personal recommendations. We operate a call centre in the heart of Sunderland city centre and unlike our competitors this allows us to provide both telephone and web solutions for travel sales, policy issue and medical screening, using a panel of leading Travel Insurers who all offer a wide range of products, meaning Just Travel rarely turn business away and act as a single source for our customer’s needs. Our emphasis has been focused on a duty of care towards the customer, combined with solid and mutually rewarding insurer relationships. Growing apprenticeships throughout our organisation, we offer a guaranteed bonus of £1000 in the first 12 months whilst training with us.

Employer

Just Insurance Agents Limited

Address

Victoria House

Toward Road

Sunderland

SR1 2QF

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Training provider

You will work towards a  Level 2 Diploma Customer Service.

Apprenticeship framework

Customer Service

Training provider

Milltech

Applications for this apprenticeship are being processed by Milltech

Contact

Abby Stephenson 0191 510 0414 abby.stephenson@milltech-ltd.co.uk


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Closing date: 30 Sep 2017