Customer Service Apprentice Helen King

**An exciting new opportunity with an immediate start** Helen King, trading as Spotless, are looking for an enthusiastic and confident individual to join their expanding company. Experience is not essential as full training will be provided.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Sep 2017

Apprenticeship summary

  • Weekly wage

    £105.00

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday to Friday (daily hours to be confirmed at interview)

    Total hours per week: 30.00

  • Apprenticeship duration

    52 weeks

  • Possible start date

    02 Oct 2017

  • Date posted

    09 May 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001225001

  • Positions

    1 available

Helen King, trading as Spotless, is looking for an enthusiastic and confident individual with good personal and communication skills, the ability to show initiative and be successful in a competitive working environment.

The role will include, but not restricted to:

  • Meeting and greeting clients
  • Communicating with customers
  • Building relationships with customers
  • Resolving Problems
  • Promoting products and/or services
  • Using appropriate communication channels
  • Keeping records
  • Gathering Customer feedback
  • Working in a team
  • Experience of MS Office including MS Word and MS Excel

This employer is willing to take on a Level 3 Apprentice if a candidate has already obtained the appropriate Level 2 qualification.


Requirements and prospects

Desired skills

Must:
• Must be eager to learn and master new skills
• Work well under pressure
• Be outgoing with friendly disposition
• Maintain a professional image at all times
• Have desire to learn all aspects of Customer Service

Personal qualities

Must:
• Must be well presented at all times 
• Punctual
• Must able to work well in a team
• Willingness to learn all aspects of Customer Service
• Confidence to use own initiative

Qualifications required

GCSE Maths and English A-C (or equivalent) preferred but not essential

Future prospects

Once the full apprenticeship framework is achieved, employees will be ready to further their career and it may be possible to progress to a higher level apprenticeship.

About the employer

Spotless are a family run cleaning business based in Garston.

Employer

Helen King

Address

4 Swansea Close

Liverpool

L19 2HF

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Training provider

  • Level 2 NVQ Diploma in Customer Service
  • Functional Skills – Maths and English
  • Personal Learning and Thinking Skills
  • On the job training at a specific location in the Merseyside Area

Apprenticeship framework

Customer Service

Training provider

JARVIS TRAINING MANAGEMENT LIMITED

Applications for this apprenticeship are being processed by Jarvis Training Management Ltd


Employer's Application Instructions

In order to apply for one of our vacancies, please click on the link provided and complete the online application form. Please note - when asked for the vacancy reference number on the application form, do not use the VAC part, e.g. if the vacancy reference is VAC1234567, simply enter 1234567 on the application form. Once you have submitted your application, you will be contacted by a member of the JTM recruitment team to discuss the vacancy that you have applied for and to explain the next steps. If you experience any problems or would like any help with any stage of the application, please contact a member of the recruitment team on 0151 336 9340.


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Sep 2017