Virtual Learning Support Apprentice QA Limited

To administer Virtual courses on the WebEx platform, directly supporting the process of running public schedule virtual learning courses. To support the Operations Virtual Learning Support Manager in operational tasks. To support delegate information queries for virtual courses.

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Closing date: 30 Sep 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday (9:00 - 17:30)

    Total hours per week: 37.50

  • Apprenticeship duration

    31 months

  • Possible start date

    02 Oct 2017

  • Date posted

    09 May 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

Responsibilities of the Business Apprentice
•    Create virtual course sessions in WebEx and GoToTraining
•    Create and send joining instruction emails
•    Create and send course recordings
•    Respond to delegate queries by phone or email
•    Provide 1st level delegate support for use on WebEx and GotoTraining live sessions
•    Provide reports on platform usage, attendance and feedback forms on demand
•    To support Sales with Virtual Learning queries:
•    Send Sales and other stakeholder Virtual Learning collateral
•    Provide advice on location of relevant sales materials and demos Virtual Learning courses

Requirements and prospects

Desired skills

Requirements of the Business Apprentice
•    Enthusiasm 
•    Team player
•    Customer focused 
•    Reliable

Personal qualities

An enthusiastic and professional attitude and commitment to learning new skills.

Qualifications required

 Minimum of 5 GCSE's (grade C and above) or equivalent including Maths and English

Future prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programmes offer on-going development tracks.

Things to consider

Benefits: (additional information) • Gym Discount • Dress Down Friday • Pension scheme • Charity Days

About the employer

QA transforms performance through learning. Providing training to delegates within the classroom and virtually. Vibrant office and learning centres within central London, working with top clients such as Barclays and Network Rail. A global employer focused on rewarding hard work and dedication, ad encourages employee training and career advancement. Be part of QA’s 10k in Tech and add yourself to the UK’s tech explosion!


QA Limited


80 Cannon Street



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Training provider

Part 1 – Level 3 apprenticeship: 13-15 months

Part 2 – Level 4 apprenticeship: 18-24 months

(with the opportunity to step off after 13-15 months if continuing study isn’t right for you)

Our Advanced to Higher apprenticeship programme in England lasts approximately 3 years, during which you’ll gain Level 3 and 4 qualifications – but if it’s not right for you, you can step off the programme after a year and still get a Level 3 qualification.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by QA Limited


QA Apprenticeships 0345 074 7825

Before you apply

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Closing date: 30 Sep 2017