ICT Assistant Apprenticeship David Gray Solicitors

To assist in all aspects relating to the care and maintenance of computing, audio, visual, photocopying and telephone equipment across the firm.

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Closing date: 23 Aug 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday - Friday 9am - 5pm

    Total hours per week: 37.50

  • Apprenticeship duration

    15 months

  • Possible start date

    30 Aug 2017

  • Date posted

    08 May 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

Reporting to ICT Manager the duties, as and when required, are:-

  • Provide first line support to users for hardware, software, audio-visual, and telephone equipment.
  • Assist in supporting and managing the IT infrastructure.
  • Assist in configuration and setup of IT software and hardware.
  • Assist in staff training of IT systems.
  • Assist in the development of the company and internal website.
  • Work with third party suppliers to ensure IT systems and equipment are operational.
  • Ensure the security procedures within the firm are applied.
  • Ensure that all office equipment (e.g. printers, photocopier) is kept in good working order and maintained, referring any problems to the Practice Support Manager, or the ICT Manager – whichever is relevant.
  • Other duties of an ICT nature as may be as may be requested by the ICT Manager, Partner or Managing Partner.
  • To liaise closely and appropriately with, and to be considerate to the Partners and all other staff, remembering at all times that co-operation between all is fundamental to a successful and enjoyable working environment.
  • As an IT Apprentice Assistant within the firm you must have the necessary personal qualities to ensure that you can carry out the duties outlined above.  A level 2 ICT qualification is required and be working towards completion of a level 3.

Requirements and prospects

Desired skills

  • Good IT skills
  • Good knowledge of IT Softwares
  • Attention to detail

Personal qualities

  • Confident
  • Outgoing
  • Well groomed
  • Hard working
  • Reliable
  • Trustworthy

Qualifications required

Grade C or above in GCSE Maths and English.

Future prospects

Possibility in a permanent position upon the completion of the apprenticeship.

Things to consider

ITEC NORTH EAST are working on behalf of this company. DO NOT CONTACT THE COMPANY DIRECT, If you have any queries please contact Itec North East on the contact details provided.

About the employer

David Gray Solicitors LLP has cemented its long standing reputation for quality and as a leader within the legal services market with top tier classification in both the Chambers UK Directory 2017 and the Legal 500 Directory 2016. With the emphasis on team work, the talents and skills of our professionals complement each other enabling us to provide an efficient legal service in a friendly, approachable and sensitive manner. We pride ourselves on our open and innovative approach in providing clear and straight forward advice, taking the time to understand your needs and work with you to find the right solution, providing a cost effective, competitively priced service. Established for over 35 years with 9 partners and over 60 staff and offices in Newcastle Upon Tyne and South Shields we are able to offer a degree of specialist expertise not available in smaller firms.


David Gray Solicitors


Old County Court

56 Westgate Road

Newcastle upon Tyne


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Training provider

  • QCF Level 3 in ICT
  • Functional Skills
  • Technical Certificate

Apprenticeship framework

IT Application Specialist

Training provider


Applications for this apprenticeship are being processed by ITEC North East Ltd


Sammy-Jo 01325328428 s.pearson@itecne.co.uk

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Closing date: 23 Aug 2017