General Hospitality Apprentice - QHotels - Oxford Belfry Q Hotels

Our General Hospitality Apprenticeship is designed to provide apprentices with a basic understanding of all areas of hotel operations.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Sep 2017

Apprenticeship summary

  • Weekly wage

    £225.00

  • Working week

    Various days and shifts, 30+hrs

    Total hours per week: 30.00

  • Apprenticeship duration

    52 weeks

  • Possible start date

    09 Oct 2017

  • Date posted

    05 May 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001221876

  • Positions

    3 available

Our General Hospitality Apprenticeship is designed to provide apprentices with a basic understanding of all areas of hotel operations. We recognise that with such a varied mix of departments, it’s difficult to know which way to move forward in your career and therefore this enables you to experience different departments in order to help closely match your own personal skills and qualities against a role most suitable for you. We find that this programme allows us to fully support you in making the best career choice moving forward. After completion of Hospitality Level 2, there is further opportunity for apprentices to progress to a specialist L3, or L2 modules designed to fit with your department.

Duties include:

  • Dealing with customer enquiries - This will include enquiries from the reception desk, restaurant, housekeeping etc This includes using your own initiative to deal with enquiries that may be concerning another department.
  • Greeting customers and ensuring they have all the information to ensure they have the best stay possible.Ensuring your personal presentation is of an excellent standard to represent the standards of the hotel.
  • Making sure all customer interactions are dealt with in a professional manner. Including using your brilliant personality to welcome all our guests and leave them with a fantastic lasting impression!

Requirements and prospects

Desired skills

Good level of spoken English
We’d like to hear from you if you’ve just left school, college or university or you’re just inspired to join the hospitality industry as we can offer NVQ training for you

Personal qualities

  • To be passionate about all aspects of the hospitality industry
  • To enjoy the buzz of being busy
  • Determined and Enthusiastic
  • Happy to work as part of a team
  • To be committed to work hard as part of our kitchen team which will include weekends and bank holidays

Qualifications required

Ideally GCSEs (or equivalent) at Grades A* to C, including English and Maths (without these, you will need to pass a functional skills test during initial assessments)

Future prospects

On completion of the apprenticeship, you will be offered a position within one of our four star hotels! From there the sky is the limit, as QHotels will support your development by providing training throughout your career.

Things to consider

The right candidate must be available to work full time hours that will include evenings and weekends Lots of our hotels are located remotely, so some support may be required to get you to and from work

About the employer

We have twenty-six unique four star hotels in the UK, each with individual personality, character and a welcoming team. Our customers can choose from city centre locations, contemporary hotels, or resorts with golf, leisure and spa facilities, set in acres of countryside. Wherever they stay, every time they'll receive the QHotels service experience thanks to us.

Employer

Q Hotels

Address

Brimpton Grange

Milton Common

Thame

OX9 2JW

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Training provider

Level 2 Hospitality Team Member

Apprenticeship standard

Hospitality > Hospitality Team Member

Training provider

HIT TRAINING LTD

Applications for this apprenticeship are being processed by HIT Training Ltd

Contact

Clare Johnson 07970726523 Clare.johnson@hittraining.co.uk


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Sep 2017