Administration Assistant Apprentice - 1282 Callflow Solutions Ltd

An enthusiastic and professional attitude and commitment to learning new skills.

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Closing date: 30 Sep 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday, shifts TBC.

    Total hours per week: 37.50

  • Apprenticeship duration

    14 months

  • Possible start date

    02 Oct 2017

  • Date posted

    03 May 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

Responsibilities of the Administration Assistant Apprentice:

You will be enrolled onto a 14 month Business Administration program which consists of a small amount of class based training mixed with on the job training.

Duties will include communicating effectively with customers and internal departments, dealing with general enquiries, orders and billing enquiries. You will also be required to place orders on various systems, which you will be trained on.

Requirements and prospects

Desired skills

Requirements of the Administration Assistant Apprentice:

The successful candidate will need to be logical and confident, with good communication skills and the willingness to learn.

Because of our location, you will ideally need to have reliable access to transport.

Personal qualities

An enthusiastic and professional attitude and commitment to learning new skills.

Qualifications required

Someone with ideally 5 GCSE grades (C and above) or equivalent, including Maths and English

Future prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programmes offer on-going development tracks.

Things to consider

The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

About the employer

Call Flow Solutions are market leaders in high speed rural broadband based near Paddock Wood and provide innovative network solutions. We specialise in I.T solutions and Telecoms including IP PBX


Callflow Solutions Ltd


Unit 2

Branbridges Industrial Estate

Branbridges Road


TN12 5HF

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Training provider

Part 1 – Level 3 apprenticeship: 13-15 months

Part 2 – Level 4 apprenticeship: 18-24 months

(with the opportunity to step off after 13-15 months if continuing study isn’t right for you)

Our Advanced to Higher apprenticeship programme in England lasts approximately 3 years, during which you’ll gain Level 3 and 4 qualifications – but if it’s not right for you, you can step off the programme after a year and still get a Level 3 qualification.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by QA Limited



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Closing date: 30 Sep 2017