Hospitality Food and Beverage Waiter/Waitress Apprentice Hilton East Midlands Airport

An amazing opportunity to work for one of the most recognisable hotel brands in the world - hospitality giant Hilton are looking for a motivated, passionate individual to join their team as a Food and Beverage Apprentice.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Oct 2017

Apprenticeship summary

  • Weekly wage

    £271.05

  • Working week

    39 hours, Monday-Sunday, shift work including evenings and weekends. Shifts TBC.

    Total hours per week: 39.00

  • Apprenticeship duration

    12 months

  • Possible start date

    16 Oct 2017

  • Date posted

    02 May 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001218962

  • Positions

    1 available

Hospitality giant, Hilton, are looking for a motivated, passionate individual to join their team as a Food and Beverage Apprentice. A highly sought after role, as well as having the opportunity to be mentored by Hilton’s experienced F&B staff, you’ll also receive on-the-job training working towards a nationally recognised NVQ Level 2 in Food and Beverage Service.

What will I be doing?

As a Food and Beverage Apprentice, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest experience in line with the employers standards. A Food and Beverage Apprentice would also be required to take and deliver customer orders and work to achieve departmental targets.

  • Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference and Events.
  • Welcome guests in a polite and friendly manner.
  • Take and deliver customer orders, consistently demonstrating high levels of customer service.
  • Prepare set ups for tables and/or rooms.
  • Follow cash handling procedures.
  • Manage guest queries in a timely and efficient manner.
  • Ensure compliance of brand standards.
  • Strive to achieve departmental targets.
  • Ensure cleanliness of work areas.
  • Assist other departments wherever necessary and maintain good working relationships.

What are the benefits?
Your benefits will include a competitive apprentice salary and holiday entitlement. As an employee you will become a member of the ‘The Hilton Club’ which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. 

What are we looking for?
A Food and Beverage Apprentice at Hilton Worldwide Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should possess the following attributes:

  • Positive attitude
  • Good communication skills
  • Commitment to delivering high levels of customer service

Requirements and prospects

Desired skills

  • Positive attitude
  • Good communication skills
  • Commitment to delivering high levels of customer service
  • The ability to deal with enquiries in a professional and polite manner
  • The ability to stay calm under pressure

Personal qualities

  • Ability to work well within a team
  • Outgoing

Qualifications required

Maths and English GCSE A-C or equivalent qualifications.

Future prospects

Ongoing training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.

Things to consider

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early. The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

About the employer

The most recognised name in the industry, Hilton Hotels & Resorts stands as the stylish, forward thinking global leader of hospitality. With over 92 years of experience, Hilton continues to be synonymous with hotel because of our innovative approach to products, amenities and service. We help make traveling easier with our smart design, innovative restaurant concepts, authentic hospitality and commitment to the global community.

Employer

Hilton East Midlands Airport

Address

Junction 24 M 1

Castle Donington

Derby

DE74 2YW

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Training provider

  • Hospitality Team Member Apprenticeship - Food and Beverage Service
  • Functional Skills in Maths
  • Functional Skills in English
  • Functional Skills in ICT

Apprenticeship standard

Hospitality > Hospitality Team Member

Training provider

LIFETIME TRAINING GROUP LIMITED

Applications for this apprenticeship are being processed by Lifetime Training Ltd


Employer's Application Instructions

Please click on the link to apply


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Oct 2017