Customer Service Apprentice BAKERS WASTE SERVICES LTD

An exciting opportunity has arisen to work for Bakers Waste. You will be working as part of the Customer Service Team and supporting them in your daily duties.

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Closing date: 29 Aug 2017

Apprenticeship summary

  • Weekly wage

    £140.00

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Days Mon- Friday Times 0900 - 1700 Breaks - 1 hour

    Total hours per week: 40.00

  • Apprenticeship duration

    18 months

  • Possible start date

    04 Sep 2017

  • Date posted

    28 Apr 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001218541

  • Positions

    1 available

Customer Services Apprentice

  • Dealing with inbound/outbound telephone calls
  • Use of internet and websites
  • Pro-active contact of customers regarding service provided
  • Informing customers of collection times and dates
  • Use of bespoke waste management system
  • Alerting driving team and customers to delays

Requirements and prospects

Desired skills

  • Mircrosoft Office proficient
  • Confident
  • Hard working

Personal qualities

  • Good communication skills
  • Attention to detail 
  • Real desire to be part of a fast paced business

Qualifications required

Due to the nature of this role, we are ideally looking for applications from candidates with Grades C or above in Maths & English at GCSE level or equivalent.

Future prospects

Customer Service - can develop in Operations function through planning or customer service

Things to consider

Please ensure you can comfortably travel to the work location and to Loughborough College. Application Process Stage One If you meet the entry criteria you will be invited to attend a Preparation Event at Loughborough College Stage Two Following your attendance at our Preparation Event, if you are shortlisted your application will sent to the employer who will select candidates for interview with the company. Please note the job details specify the closing date of the vacancy. However we do reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications or at the employer’s request.

About the employer

We pride ourselves in our service levels and recycling figures ensuring that we are the leading Independent Waste Management Company in Leicestershire, Northamptonshire, Milton Keynes and beyond!

Employer

BAKERS WASTE SERVICES LTD

Address

70 Boston Road

Leicester

LE4 1AW

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Training provider

  • Customer Service Apprenticeship Level 2
  • Functional Skills maths and English if required.

Apprenticeship framework

Customer Service

Training provider

LOUGHBOROUGH COLLEGE

Applications for this apprenticeship are being processed by Loughborough College

Contact

Jill Fox 01509 515461 apprenticeships@loucoll.ac.uk


Before you apply

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Closing date: 29 Aug 2017