Customer Service Apprenticeship Babies Blessings

Working within the growing team in Babies Blessings you will receive expert training to deliver a customer experience second to none.

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Closing date: 19 Sep 2017

Apprenticeship summary

  • Weekly wage

    £131.25

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday - Friday 9am - 5pm

    Total hours per week: 37.50

  • Apprenticeship duration

    15 months

  • Possible start date

    26 Sep 2017

  • Date posted

    27 Apr 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001217395

  • Positions

    1 available

Working within the growing team in Babies Blessings, you will receive expert training to deliver a customer experience second to none.

Talking to a huge array of customers you will quickly develop your own interpersonal skills.

Your daily activities could include:
• communicating with customers face-to-face, in writing, or on the phone
• promoting products and services
• building customer relationships
• gathering feedback
• problem solving
• gathering and analysing feedback


Requirements and prospects

Desired skills

  • Excellent communication skills
  • Excellent telephone manner
  • Good numeracy skills

Personal qualities

  • Well groomed
  • Can do attitude
  • Hard working
  • Reliable
  • Trustworthy
  • Confident

Qualifications required

Grade C or above in GCSE maths and English, or equivalent qualification.

Future prospects

Possibility in a permanent position upon the completion of the apprenticeship.

Things to consider

ITEC NORTH EAST are working on behalf of this company. DO NOT CONTACT THE COMPANY DIRECT, If you have any queries please contact Itec North East on the contact details provided.

About the employer

Babies Blessings is a family owned business, established in 2009, specialising in the finest quality baby and childrens clothes and shoes, prams cots etc

Employer

Babies Blessings

Address

107 Raby Road

Hartlepool

TS24 8DT

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Training provider

  • QCF Level 2 in Customer Service
  • Functional Skills
  • Technical Certificate

Apprenticeship framework

Customer Service

Training provider

ITEC NORTH EAST LIMITED

Applications for this apprenticeship are being processed by ITEC North East Ltd

Contact

Sammy-Jo 01325328428 s.pearson@itecne.co.uk


Before you apply

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Closing date: 19 Sep 2017