IT Support Apprentice Express Bio-Folding Doors

Estio Training have a fantastic opportunity to build your career in the IT industry with a reputable company who are willing to invest in your future as a long term employee.

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Closing date: 28 Sep 2017

Apprenticeship summary

  • Weekly wage

    £166.50

  • Working week

    Monday to Friday

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    12 Oct 2017

  • Date posted

    24 Apr 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number

    VAC001214561

  • Positions

    1 available

Some of your duties and responsibilities in this role will include:

  • Provides assistance in the use of personal computer hardware, software, and specialised mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs
  • Sets up and configures desktop computers, peripherals and accounts assigning security level
  • Installs software and installs and repairs hardware and peripherals
  • Tests programs
  • Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate
  • Maintains systems, databases and web pages
  • Administers user accounts
  • Sets up and submits production jobs and edits and debugs computer output
  • Transfers computer files between platforms
  • Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems
  • Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns
  • Arranges for distribution of output to customer
  • Maintains records
  • Contributes to unit goals by accomplishing related duties as required

Requirements and prospects

Desired skills

  • Time management
  • Procedure oriented approach
  • Documentation skills
  • Organisational skills
  • Taking ownership and responsibility
  • Able to demonstrate logical thinking
  • Ability to solve problems
  • Customer focused approach

Personal qualities

  • Ability to work with people at all levels
  • Good communication skills and a professional attitude
  • Willingness to learn and develop
  • Ability to work on own initiative
  • Pro-active
  • Ability to work as part of a team

Qualifications required

5 GCSEs at grades A*- C or equivalent (including English Language and Maths)

Future prospects

This role offers long term security and the opportunity to progress into a permanent position.

About the employer

Express Bi Folding Doors is a family owned business, set up by a father son team in 2007. Since its inception has grown from just three employees to now employing over two hundred people nationwide. Express is now firmly established as the largest specialist manufacturers and installers of bespoke aluminium folding, sliding door, aluminium window and roofing products in the UK. We are the market leaders because we manufacture some of the world’s leading architectural systems including the best bi folding doors, sliding doors, windows and roofing products available in the UK. We also offer a complete service from inception to completion, meaning from sales to survey, manufacture, installation, guarantees and aftercare we take care of all aspects of the project with no dealers acting on our behalf, and no sub contract deliveries or installers.

Employer

Express Bio-Folding Doors

Address

Unit 23-24

Millshaw Park Lane

Leeds

LS11 0BL

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Training provider

The Estio Training IT Apprenticeship programme gives young people the opportunity to get hands on experience in the IT industry whilst still employed in a real paid job with no cost or debt.

Learners will receive seven weeks of intensive training. Whilst in the workplace, apprentices will also receive continual assessment, and help and guidance from a dedicated trainer who will be there to ensure that they get the most from their work experience. 


Training will lead to industry-recognised qualifications including: 

  • Advanced apprenticeship for IT, Software, Web and Telecoms Professionals 
  • Level 3 Diploma in Professional Competence for IT and Telecoms Professionals 
  • BTEC Level 3 Extended Diploma in ICT Systems and Principles 
  • Functional skills, Maths L2, English L2 and ICT L2 
  • PLTS and ERR 



Estio training also offer the following optional units: 

  • Microsoft MTA  - Networking Fundamentals
  • Microsoft MTA – Windows Operating System Fundamentals
  • CompTIA A+
  • CompTIA Network+ 
  • CompTIA Security+ 

Apprenticeship framework

IT, Software, Web & Telecoms Professionals

Training provider

Estio Training

Applications for this apprenticeship are being processed by Estio Technology Recruitment Ltd

Contact

Honor Greenwood 01133 500 333 honor.greenwood@estio.co.uk


Before you apply

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Closing date: 28 Sep 2017