Hospitality Team Member (Front of House) Apprentice GREY GOOSE GILMORTON LTD

Passionate about great customer service? For someone considering a career in Hospitality Services we are offering a unique opportunity to join our Front of House and Service Team at The Grey Goose in Gilmorton.

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Closing date: 15 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    40 hours per week 5 days per week (including weekends and evenings)

    Total hours per week: 40.00

  • Apprenticeship duration

    18 months

  • Possible start date

    23 Oct 2017

  • Date posted

    20 Apr 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    2 available

As a member of the Front of House Team the successful candidate will learn all aspects of working within the busy dining and bar areas under the supervision of the General Manager.

You will be required to complete a number of the below tasks as per company requirements while maintaining high standards of cleanliness in all of the areas of the restaurant:

  • Maintain a safe, hygienic and secure working environment
  • Give customers a positive impression of yourself & the organisation
  • Take food and drinks orders
  • Maintain food safety when holding and serving food
  • Prepare and clear areas for table service
  • Serve food at the table
  • Prepare & serve hot drinks using specialist equipment
  • Maintain and deal with customer accounts and payment
  • Deal with arrival of customers

This position will give the top candidate the chance to progress right up the career ladder and we will invest a great deal of time and effort to support the best individual. In the longer term and for the right person, this may lead to substantial opportunities for the apprentice to progress through within the sector.

Consequently we are looking for a capable and motivated individual who takes a great deal of pride in their work and demonstrates a ‘can do’ attitude towards their responsibilities.

Requirements and prospects

Desired skills

  • Organisational skills and an ability to work as part of a team
  • Flexibility in terms of tasks undertaken
  • Commitment to personal development
  • Must be a good communicator

Personal qualities

  • Attention to detail
  • Hard working and self-motivated
  • Confident and eager to learn new skills
  • Good interpersonal/communication skills
  • Pleasant and welcoming
  • Reliable, responsible and honest
  • Energetic and highly motivated to succeed
  • Ability to use own initiative

Qualifications required

  • No formal qualifications required, however GCSE Grade A-C in Maths and English (or equivalent) would be advantageous
  • An initial assessment would take place prior to the start of the Apprenticeship training programme

Future prospects

Most employers working with Leicester College are keen to offer permanent employment to a reliable, hardworking individual based on their performance throughout their Apprenticeship.

Things to consider

This role involves working evenings and weekends.

About the employer

The Grey Goose offers a contemporary and modern experience for both dining and drinking. With a lavish bar and open fire, you are invited to enjoy drinks in a pleasant atmosphere before your meal. We cook elegant, honest food using carefully chosen ingredients that excite your senses from classic, nostalgic flavours to new, inspired dishes cooked by our super-skilled chefs. For drink we have an extensive wine list, a large selection of draught beers or a cocktail prepared by one of our bartenders.




Lutterworth Road



LE17 5PN

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Training provider

  • Hospitality Team Member Apprenticeship Standard (Level 2)

Apprenticeship standard

Hospitality > Hospitality Team Member

Training provider


Applications for this apprenticeship are being processed by Leicester College


Recruitment Team 0116 2295512

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Closing date: 15 Oct 2017