Business and Administration Apprentice Franchising Works

**An exciting new opportunity with an immediate start** Franchising Works in Speke are looking for an enthusiastic and confident individual to join their expanding company. Experience is not essential as full training will be provided.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Sep 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday to Friday (daily hours to be confirmed at interview)

    Total hours per week: 30.00

  • Apprenticeship duration

    52 weeks

  • Possible start date

    02 Oct 2017

  • Date posted

    21 Apr 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

FranchisingWorks is an innovative programme which seeks to help people set up new businesses, though we do specialise within helping people set up business through franchising.

The job role is to support the Business Advisors and Project Management on a daily basis, the role is office based, but you will be required from time to time to visit partners, clients and attend events.

Part of your role is to offer administration services within the office, general office duties, dealing with clients, organising dairies and arranging appointments, coordinating workshops, dealing with Partners and referral partners.

You will also be looking at Social media and dealing with incoming enquiries via different referral sources. 

You will be undertaking a Level 2 Business Admin as part of this role.

As you will be working on your own from time to time, you must have the ability and drive to work unsupervised.

This role will give you an excellent insight and responsibility in working with an administration role, with this role there will be routes for progression.

Working week  – Monday to Friday 9am- 5pm

Working hours- 35 hours per week

1 hour lunch break

£4.00 per hour

The wage will raise after a successful probation period.

Key responsibilities will include:

  • Daily management of the CRM system
  • Daily management of info@email, dealing with all enquiries and sign posting them to the correct staff member
  • Daily management  of the social media accounts ,Twitter, Facebook & Linked in, marketing and posting on social media
  • Dealing with all social media enquiries and sign posting to the correct member of staff
  • Answering telephone calls
  • Sending emails
  • Arranging meeting and managing diaries for PM & Business advisors
  • Coordination workshop, contacting clients
  • Putting together all resources for workshop
  • Collating all paper and putting  together client files
  • Calling referral partners and sources to advise of workshops and services
  • Collating information to support and assist PM for financial claims
  • Any other activities deemed relevant to Franchising Works.

Requirements and prospects

Desired skills

  • Excellent written skills with accurate grammar and attention to detail
  • IT skills including Microsoft Office
  • Experience using CRM systems
  • Creative writing skills
  • Strong communication skills

Personal qualities

  • Excellent attention to detail in work, particularly in writing
  • Proactive and able to take a flexible approach to work.
  • Being a self-starter
  • Confident
  • Ability to work unsupervised
  • Self-aware, open to feedback and willing to learn.
  • High standards of integrity, ethical behaviour and professional conduct.
  • Ability to answer the phone in a professional manner
  • Ability to deal with queries and enquiries in a timely and professional manner

Qualifications required

  • GCSE Maths and English A-C (or equivalent) preferred, but not essential.

Future prospects

Once the full apprenticeship framework is achieved, employees will be ready to further their career and it may be possible to progress to a higher level apprenticeship.

About the employer

Franchising Works is an innovative social enterprise that supports people throughout the UK into low investment franchises.


Franchising Works


STEC Unit House

Speke Boulevard


L24 8HZ

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Training provider

  • Level 2 NVQ Certificate in Business and Administration
  • Functional Skills – Maths, English and ICT
  • Personal Learning and Thinking Skills

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Jarvis Training Management Ltd

Employer's Application Instructions

In order to apply for one of our vacancies, please click on the link provided and complete the online application form. Please note - when asked for the vacancy reference number on the application form, do not use the VAC part, e.g. if the vacancy reference is VAC1234567, simply enter 1234567 on the application form. Once you have submitted your application, you will be contacted by a member of the JTM recruitment team to discuss the vacancy that you have applied for and to explain the next steps. If you experience any problems or would like any help with any stage of the application, please contact a member of the recruitment team on 0151 336 9340.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Sep 2017