1st Line Technical Support Apprentice Netweaver com

You will join an established internet provider working directly with our directors to deliver technical support to customers. This will be via email, online chat and telephone. We have an extremely reliable and cutting edge network, providing some of the best services in the industry which is backed by exceptional technical support.

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Closing date: 27 Oct 2017

Apprenticeship summary

  • Annual wage


  • Working week

    Shifts TBC

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    10 Nov 2017

  • Date posted

    18 Apr 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

Estio Training has a brand new opportunity for a Technical Support apprentice with NetWeaver , an independent web hosting provider in Lancashire. You will be involved in setting up and managing servers and cloud based systems for both our use and to customer requirements, and providing support to both existing and new customers.

Requirements and prospects

Desired skills

  • An organised and self-motivated individual with the ability to work on own initiative and independently
  • Excellent communication and written skills at all levels
  • Exceptional Level of Attention to Detail
  • Career motivated individual who wants to progress within a rapidly expanding business
  • The ability to present yourself well and communicate with team members and clients in a professional manner
  • Keen interest in IT
  • Must be a team player, but also able work independently when required



Personal qualities

  • Proactive attitude towards work
  • Energetic, enthusiastic and passionate
  • Diligent
  • Exceptional work ethic
  • Positive ‘can-do’ attitude
  • Ambitious
  • Creative

Qualifications required

5 GCSEs (A* - C) including English Language and Maths

Future prospects

This role offers long term security and the opportunity to progress into a permanent position.

Things to consider

'The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

About the employer

Estio Training has a brand new opportunity for a Digital Marketing apprentice with NetWeaver, an independent web hosting provider in Lancashire.


Netweaver com


Unit 11

Mead Way



BB12 7NG

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Training provider

The Estio Training IT Apprenticeship programme gives young people the opportunity to get hands on experience in the IT industry whilst still employed in a real paid job with no cost or debt.

Learners will receive Eight weeks of intensive training. Whilst in the workplace, apprentices will also receive continual assessment, and help and guidance from a dedicated trainer who will be there to ensure that they get the most from their work experience. Training will lead to industry-recognised qualifications including:

  • City & Guilds Level 3 Diploma in IT Support

Focusing on:

  • MCTS on Windows 7 
  • MCTS on MCSA, MS Solutions Associate 
  • MCITP on Windows Server 2008 
  • CompTIA Network+ 
  • CompTIA Security+ 
  • MCSA Windows Server 2012 

Apprenticeship framework

IT, Software, Web & Telecoms Professionals

Training provider

Estio Training

Applications for this apprenticeship are being processed by Estio Technology Recruitment Ltd


Chloe Adams 01133500333 Chloe.Adams@estio.co.uk

Before you apply

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Closing date: 27 Oct 2017