Intermediate Apprenticeship in Business Administration Roo Beauty Ltd

We are looking for an enthusiastic and focused individual to join the team as an administrative assistant. The primary role of this post is to assist in the day to day administrative duties of managing a busy office whilst being one of the first points of contact for customers.

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Closing date: 29 Sep 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    37 hours per week

    Total hours per week: 37.00

  • Apprenticeship duration

    12 months

  • Possible start date

    06 Oct 2017

  • Date posted

    11 Apr 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    2 available

You will be an integral part of the firm, working with the current administrator to manage the office.

Main duties will include:

  • Handling of post – opening post, dealing with returns and refunds
  • Answering the telephone – managing customer queries and returns
  • Managing postal systems ready for dispatch
  • Managing stationery levels – ordering stationery when necessary
  • General filing and shredding
  • Keeping the office tidy and clean
  • Any other administrative based tasks as the business progresses and dictates.

Our ideal candidate must have good customer service skills, accuracy, attention to detail and show initiative. Excellent communication skills and confidence both face to face and over the phone is needed as successful candidates will be interacting with customers. Great organisational skills are a must in order to priorities workload and stay calm under pressure. We are looking for someone who can enjoy the challenge of working within a busy environment, producing good quality, accurate outputs whilst working to deadlines.

Requirements and prospects

Desired skills

  • Basic IT
  • Well organised with impeccable timekeeping
  • Excellent customer service
  • Good telephone manner
  • Experience of dealing with customers

Personal qualities

  • Show initiative
  • Enthusiastic
  • Diplomatic
  • Self-motivated
  • Sense of humour
  • Dependable

Qualifications required

GCSE in English and Mathematics or equivalent.

Future prospects

For the right candidate this opportunity could get you a steady footing on the career ladder with wide scope for development and career progression within the firm.

Things to consider

From April 1st 2017 the National Minimum Wage (NMW) for Apprentices is £3.50 per hour. This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the National Minimum Wage appropriate to their age applies. The wage for Apprentices applies to both time spent on the job plus time spent training.

About the employer

Offering beauty storage solutions is what Roo Beauty does best, thanks to our ever growing collection of cases and trolleys. Each piece of beauty equipment has been painstakingly designed with professionals and home users in mind. We have even collaborated with top names in the industry to find out what you all want from a beauty box or trolley. Complete with pockets, trays, drawers and many more features that will enamour you with our make up vanity cases, purchasing a new beauty trolley or box could be what you need to really maximise your current make up kit. Our versatile beauty storage range is perfectly designed for a range of uses, extending from personal vanity cases right through to professional beauty trolleys that are perfect for shows or just your bedroom. Whether you’re a hairdresser, manicurist, make up artist or beautician, you’ll be able to store all your cosmetic essentials in style thanks to our beauty cases and trolleys. Aside from beauty cases, trolleys, boxes and storage, Roo Beauty is also the home of funky hairdressing pouches, scissor wallets and hairdressing scissors. Originally the first company in the UK to produce vibrant and funky hairdressing pouches and the originators of over 20 unique pouch designs, Roo Beauty has been copied and cloned worldwide by numerous companies. Despite this, Roo Beauty remains at the forefront of the hairdressing pouch industry due to our unbeatable high quality, award winning customer aftercare and our constant dedication to product innovation and design.


Roo Beauty Ltd


Unit 50-51

Faraday Mill Business Park

Faraday Road



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Training provider

  • Level 2 NVQ in Business Administration
  • ERR
  • Functional Skills in Maths, English and ICT if required

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by GHQ Training


Stacy Harrall Phillips 01752 218086

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Closing date: 29 Sep 2017