Front of House Service Apprentice

Wroxeter Hotel

This is an exciting opportunity for an apprentice to gain experience and qualifications in a Front of House position and will gain a broad range of hospitality skills in a busy hotel and events venue. The right candidate will have opportunities to specialise in one or more disciplines.

Sign in to apply

Closing date: 14 Jul 2017

Apprenticeship summary

Weekly wage

£168.00 - £225.00

Working week

Predominantly weekend & evening work, with some weekday day work. Total working week hours: guaranteed 30 hrs, may increase Start time: Depending on age and role 0700hrs Finish time: Depending on age and role 2300 hrs From 7.00am until 23.00pm

Total hours per week: 30.00

Apprenticeship duration

12 months

Possible start date

31 Jul 2017

Date posted

06 Apr 2017

Apprenticeship level

Intermediate Level Apprenticeship

Reference number

VAC001204647

Positions

2 available

This is an exciting opportunity for an 18+ apprentice to gain experience and qualifications in a Front of House position and will gain a broad range of hospitality skills in a busy hotel and events venue.

The right candidate will have opportunities to specialise in one or more disciplines. 

This is a Front of House service post and will include:

  • Assisting and setting up for weddings
  • Giving quality customer service

Other duties will include:

  • Food and Beverage Assistant (Waiting on tables,providing drinks service and other bar work)
  • Housekeeping Assistant
  • Reception duties

Requirements and prospects

Desired skills

The successful candidate will need:

  • To have good organisational skills
  • To be able to use their initiative – some of the time you may need to think on the spot
  • To be creative and bring lots of new ideas
  • To have good communication skills, to listen to instructions and communicate with others
  • To be able to work well within a team
  • Previous hospitality experience - desirable

Personal qualities

  • Honesty and reliability - essential
  • Willingness and ability to work hard – essential
  • Good appearance and bearing – essential
  • Tidiness - essential
  • Ability to fit in with the team - essential
  • Customer service orientation – essential
  • Warm outgoing personality – desirable
  • Good organising skills - desirable

Qualifications required

To have GCSE Maths and English at grades A*-D or hold equivalent  qualifications in these subjects.

Future prospects

Upon completion of the apprenticeship full time employment and opportunities for advancement are available for a successful candidate The salary will increase inline with the Wroxeter Hotel's 'skilled rate'

Things to consider

Travelling to work: NB The Wroxeter Hotel is out in the countryside, there is little public transport and shifts can end at antisocial hours. Own transport or very supportive family or friends may be essential. Because of the requirement for bar work, the person must be 18+. The person will be expected to cover all aspects of hospitality as required. From April 2017 the National Minimum Wage (NMW) rate for apprentices rises to £3.50 per hour. This applies to 16-18 year old apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training.

About the employer

Hotel and event venue

Employer

Wroxeter Hotel

Address

3 Wroxeter

Shrewsbury

SY5 6PH

You must have JavaScript enabled to view a map of the location

Training provider

  • Level 2 NVQ Diploma in Hospitality Services
  • BTEC Level 2 NVQ Diploma in Hospitality & Catering Principles
  • English & Maths Functional Skills at level 2
  • Employment Rights and Responsibilities
  • Personal Learning and Thinking Skills

Apprenticeship framework

Hospitality

Training provider

TELFORD COLLEGE OF ARTS & TECHNOLOGY

Applications for this apprenticeship are being processed by Telford College of Arts & Technology

Contact

Karen Pearse 01952 642452 apprentices@tcat.ac.uk

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.

Sign in to apply

Closing date: 14 Jul 2017