Business Admin Apprenticeship Crystal Clear Telecom Ltd

The Aspire Training Team are looking for a hardworking and enthusiastic individual to complete their Level 2 Business Admin NVQ within a successful Telecommunication company.

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Closing date: 08 Oct 2017

Apprenticeship summary

  • Weekly wage

    £121.50 - £211.50

    Wages explained

    The current National Minimum Wage rates are £4.05 an hour for 16 - 17 year olds, £5.60 an hour for 18 - 20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship(usually one day per week).

  • Working week

    Monday- Friday

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    09 Oct 2017

  • Date posted

    06 Apr 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

The Aspire Training Team are looking for an enthusiastic and motivated individual to complete a Level 2 Business Administration apprenticeship within the Student Works.

Crystal Clear Telecom was set up to help companies of all size’s get the best possible solutions for their telephony and merchant services. They boast some of the best hosted telephony on the market, using the tried and tested broadsoft platform.

This is a fantastic opportunity for someone looking to take their first steps towards an administrative career, gaining your Level 2 Business Admin NVQ whilst working for a well-run and successful company. Your duties as

  • General Admin duties
  • Answering inbounds/making outbound to customers
  • Adding new customers/updating existing ones in our CRM
  • Gathering data for the telemarketers & updating the stat tracker
  • Helping & assisting the Directors in the business, i.e. managing their diaries

The successful candidate must be well organised as this role will require you to be able to manage and prioritise your workload. You will also be hardworking, attentive to detail, have a strong character and be willing to learn and complete an NVQ.

You will ideally have GCSE grades A*-C or equivalent in both Maths and English Language, however while these are desired they are not essential. However you will also need to have good time keeping skills and an excellent telephone manner.

Requirements and prospects

Desired skills

  • Computer Literate
  • Good Telephone manner
  • Time Keeping

Personal qualities

  • Kind & Friendly
  • Good sense of humour
  • Hardworking
  • Organised

Qualifications required

GCSEs A*-C or equivalent in Maths & English Language (Preferred not essential) 

Future prospects

Potential of moving on to do Level 3 NVQ in Business Admin Potential of future employment after completion of Apprenticeship

About the employer

At Crystal Clear Telecom Ltd we specialise in providing merchant services, online payment portals, hosted telephone systems, and lines and calls within the cities of Bournemouth and Southampton. We also provide these services to customers in cities, towns and villages in the counties of Hampshire, Dorset and Wiltshire.

As a family run business set up by two brothers with more than 15 years’ experience within the industries of Card Payment Solutions and Telecommunications, we have a strict policy on no hidden costs and an upfront attitude to help all customers’ needs, this enables a strong bond to be built and a good work relationship between customer and company for a life time affiliation.


Crystal Clear Telecom Ltd


Unit 8-9

Branksome Business Park

Bourne Valley Road


BH12 1DW

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Training provider

  • NVQ level 2 in Business Administration
  • Functional skills in Maths and English (if required)

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Aspire Training Team Limited

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Closing date: 08 Oct 2017