Business Administration Apprentice CAR Finance 247

Car Finance 247 require a Business Administration Apprentice to join their team based in Manchester.

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Closing date: 24 Sep 2017

Apprenticeship summary

  • Weekly wage

    £160.00

  • Working week

    40 hours per week including some weekends, working hours TBC

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    08 Oct 2017

  • Date posted

    05 Apr 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001199319

  • Positions

    1 available

An excellent opportunity to join a Top 100 best Companies to Work for business as a Business Administration Apprentice. You will have a keen interest in pursuing a career in business administration, have excellent inter-personal skills and be able to work effectively under pressure in a fast paced working environment.

Your roles and responsibilities may include, but are not limited to, any combination of the following:

  • Handling inbound calls from both new and existing applicants
  • Delivering exceptional customer service
  • Calling customers back via internal requests from other departments as well as call backs.
  • Taking new applications
  • Communicating effectively with Customers, Colleagues and Business Partners
  • Adhering to FCA Rules, Regulations and Principles at all times
  • Develop a good understanding of the business, its teams, roles and the environment in which we work.
  • To proactively review all customer and motor dealer documentation.
  • Accurate Record Keeping.
  • Check documentation.
  • Actively chase documentation from customers, colleagues and other departments
  • Understand and interpret internal reports.
  • Achieve individual targets and KPI’s.
  • Maintain excellent communication with relevant stakeholders both internally and externally.
  • Participate and positively contribute in team meetings. 
  • Identify and escalate any potential fraudulent activity.
  • Take responsibility for your own workload reporting any concerns to the line manager.
  • Ensuring that you act with honesty and integrity in your dealings with internal colleagues and external customers.
  • Delivering exceptional customer service.

Requirements and prospects

Desired skills

  • High attention to detail 
  • Strong administration and organisational skills
  • Good time management skills
  • Good problem solving skills
  • Good rapport building skills with customers and lenders
  • Strong team working skills
  • Excellent communication skills, both written and verbal
  • IT literate with strong keyboard skills.
  • Advising on the benefits of Carfinance247 and gaining customer commitment.
  • Confident telephone manner with strong rapport building skills.
  • Excellent communication and listening skills – precise and clear in written and verbal communication.
  • A flexible approach and strong team working skills.

Personal qualities

  • Ability to work under pressure and in a fast paced environment.
  • Ability to work to tight deadlines.
  • Flexible and proactive approach.
  • Ability to handle confidential information with integrity.

Qualifications required

  • GCSE Grade D or above in English and Maths or equivalent

Future prospects

Potential progression to Level 3.

Things to consider

Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.50 per hour from 1st April 2017. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

About the employer

Since 2006 CarFinance 247 have been helping people find a trustworthy way of financing their cars. Founded in Manchester by entrepreneurs Reg and Louis Rix, the company is now the number one* car finance website in the UK.

Employer

CAR Finance 247

Address

Apartment 18

Block A

12 Pollard Street

Manchester

M4 7AJ

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Training provider

  • City & Guilds Level 2 Diploma in Business and Administration 
  • Level 1 Functional Skills English 
  • Level 1 Functional Skills Maths 
  • Level 1 Functional Skills Information Communication Technology 
  • Employment Rights and Responsibilities 
  • Personal Learning and Thinking Skills

Apprenticeship framework

Business and Administration

Training provider

TRAFFORD COLLEGE

Applications for this apprenticeship are being processed by Trafford College

Contact

Katrina O'Brien 0161 886 7461 trafford.first@trafford.ac.uk


Before you apply

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Closing date: 24 Sep 2017