Service Advisor Apprentice Bristol Street Vauxhall

Interested in cars and Customer Service? This is a great opportunity to work for a leading Vauxhall retailer as a Service Advisor. You will be an apprentice in a busy Service Advisor environment.

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Closing date: 15 Sep 2017

Apprenticeship summary

  • Weekly wage

    £142.50

  • Working week

    Working Week - Monday - Friday (Occasional Saturdays)

    Total hours per week: 40.00

  • Apprenticeship duration

    24 months

  • Possible start date

    28 Oct 2017

  • Date posted

    30 Mar 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number

    VAC001199044

  • Positions

    1 available

Interested in cars and Customer Service? This is a great opportunity to work for a leading Vauxhall retailer as a Service Advisor.

  • You will be an apprentice in a busy Service Advisor environment.
  • You will carry out tasks relevant to serving customers, dealing with queries, booking in vehicles and processing payments.
  • You will also be partly responsible for maintenance of the Service reception environment.

Requirements and prospects

Desired skills

  • Excellent communication skills
  • Ability to build rapport
  • Excellent planning and organisational skills
  • Ability to prioritise a number of activities
  • Ability to work to tight deadlines
  • Attention to detail and accuracy skills

Personal qualities

  • Adaptable
  • Enthusiastic
  • Customer oriented
  • Committed
  • Self-motivated
  • Flexible
  • Smart, professional attitude and appearance
  • Confident

Qualifications required

  • GCSE Grades A-C (or equivalent) is preferred but other candidates may apply.
  • Working knowledge of Windows and spreadsheets would be advantageous.

Future prospects

Possible career progression opportunities include Workshop Controller, Service Manager, Aftersales Manager.

Things to consider

The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

About the employer

Vauxhall Retailer (Car Dealership)

Employer

Bristol Street Vauxhall

Address

Macon Way

Crewe

CW1 6GY

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Training provider

  • Practical on the job training will be provided at the Employer.
  • You will be working towards an Advanced Apprenticeship (Level 3) along with Functional Skills in Maths & English at Level 2.
  • Training consists of a mixture of one to one learning within the Employer and virtual online training.
  • You will also work towards Vauxhall internal qualifications via My Academy courses.

Apprenticeship framework

Customer Service

Training provider

Raytheon Professional Services

Applications for this apprenticeship are being processed by Raytheon systems Ltd

Contact

Bhavika Parekh 01159 457480 bparekh@raytheon.com


Before you apply

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Closing date: 15 Sep 2017