Apprentice Trade Parts Specialists Crawley TPS

A Trade Parts Specialist (TPS) is a local one-stop trade shop for Volkswagen Group Original Parts - offering you unprecedented choice and service, as well as consistently competitive prices

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Oct 2017

Apprenticeship summary

  • Weekly wage

    £140.00

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    40 hours per week (Mon to Fri, Possible Saturday)

    Total hours per week: 40.00

  • Apprenticeship duration

    2 years

  • Possible start date

    07 Nov 2017

  • Date posted

    03 May 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number

    VAC001197846

  • Positions

    1 available

The TPS network is an industry first, designed from the ground up to meet the needs of today's trade customer. No other motor manufacturer in the world has made such a massive commitment to the trade

You will be a professional and friendly individual that can accurately identify customer parts requirements and then process the order in a prompt and courteous manner in a busy environment

Sales ability, customer care and a confidant phone manner are imperative to carry out this role to the high standards required

Also the ability to develop and maintain excellent relations with customers by not only meeting but exceeding their expectations will play a crucial part in helping us drive our business forward

As a Parts Advisor, your Key Objectives will be:

  •  Accurately identify customer parts requirements
  •  Maintain parts stock and stock records
  •  Process parts orders efficiently
  •  Ensure the highest level of customer satisfaction
  •  Contribute to departmental compliance with company policies and industry guidelines

Requirements and prospects

Desired skills

  • Confident in dealing with customers face to face
  • Good at rapport and relationship building
  • High attention to detail
  • Professional telephone manner
  • Caring and willing to help
  • Customer focussed
  • Confident in selling
  • Outgoing and friendly
  • High literacy and numeracy skills
  • Enjoys a busy environment

Personal qualities

You must have a genuine interest working in the automotive sector and be committed to the two year apprenticeship programme.  You must be willing to learn in a practical, customer facing environment and will need to be confident with your IT skills.

 

Qualifications required

A minimum of three GCSE's grades A-C in English, Maths and Science or the equivalent.

Future prospects

Opportunity to further develop skills with the brand.

Things to consider

Please do not contact dealership, we are main point of contact for this vacancy and carry out a full recruitment service for the local dealer. Approaching the dealer directly will not always help your application. From 1st October 2016 The National Minimum Wage (NMW) rate for apprentices is £3.40 per hour. From April 2017 this rises to £3.50 per hour. This applies to 16-18 year old apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training.

About the employer

Volkswagen Trade Parts Specialists.

Employer

Crawley TPS

Address

Unit 10

Forge Wood Industrial Estate

Gatwick Road

Crawley

RH10 9PG

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Training provider

On completion of the programme you will receive the following qualifications:

  • Advanced NVQ in Vehicle Parts Operations
  • Advanced Technical Certificate
  • Intermediate Key Skills IT, Application of Number and Communication
  • Apprenticeship Completion Certificate

Apprenticeship framework

Vehicle Parts

Training provider

BABCOCK TRAINING LIMITED

Applications for this apprenticeship are being processed by Babcock Training Limited

Contact

Rhys Green


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Oct 2017