Apprentice Customer Service Assistant WORKWEAR EXPRESS LIMITED

Interested in a career in Customer Service? Do you want the opportunity to gain valuable experience within a busy customer service environment whilst working towards a recognised qualification? This could be the perfect role for you!

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Closing date: 26 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    9am - 5pm Monday to Friday

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    29 Oct 2017

  • Date posted

    29 Mar 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Durham based Workwear Express are looking to recruit a motivated, enthusiastic apprentice to join their team. Duties to inclued but not limited to:

  • Contacting customers regarding stock issues and delivery
  • Dealing with customer enquiries via telephone and email
  • Developing product knowledge in order to advise customers accordingly 
  • Dealing with customer orders where necessary
  • Working closely with sales and purchasing departments to deal with any customer issues
  • Any other tasks deemed relevant to the role

Requirements and prospects

Desired skills

  • Excellent communication skills
  • Good attention to detail
  • Ability to prioritise workload

Personal qualities

  • The successful candidate will have a friendly and approachable manner as well as the ability to work within a team. 

Qualifications required

  • GCSE or equivalent  grades A*-C in a minimum of 5 subjects to include Maths and English. 

Future prospects

There may be opportunities for progression for a candidate who progresses well during their apprenticeship.

Things to consider

Candidates must be able to travel to the employer for a 9am start - please check travel arrangements prior to applying.

About the employer

Established 25 years ago and celebrating their anniversary this year, Workwear Express offer a range of bespoke/branded workwear and uniforms. They provide a full service, whether you're looking for a complete uniform or promotional clothing - they can provide it all.




Cathedral Park Unit 6



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Training provider

  • NVQ Level 2 in Customer Service.
  • Functional Skills if applicable. 

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by Access Training Ltd


Lauren Allison

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Closing date: 26 Oct 2017