Telesales Apprentice Rock Fall (UK) Ltd

This is an amazing and unique opportunity to join a rapidly expanding business based in Alfreton as a telesales apprentice.

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Closing date: 30 Sep 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday to Friday 9am - 5.30pm

    Total hours per week: 40.00

  • Apprenticeship duration

    13 months

  • Possible start date

    01 Oct 2017

  • Date posted

    28 Mar 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Duties to include:

  • Contact potential customers to find out who makes decisions on Safety Footwear and PPE, find out who the company buys through currently.
  • Answer questions about products or the company.
  • Ask questions to understand customer requirements and ascertain scope.
  • Direct prospects to the field sales team when needed.
  • Enter and update customer information in the database.
  • Go the “extra mile” to meet sales quota and facilitate future sales.
  • Keep records of calls and sales and note useful information.
  • Working as part of a team.

Requirements and prospects

Desired skills

  • Confident.
  • ICT Literate (Microsoft Office).
  • Professional telephone manner.

Personal qualities

  • Resilient.
  • Hardworking and helpful.
  • Motivated.
  • Proactive.
  • Positive.
  • Friendly.
  • Well presented.

Qualifications required

  • Grade C in English and Maths (or equivalent).
  • ICT qualification advantageous.

Future prospects

Progression onto a field sales role for the right candidate.

About the employer

The Rock Fall range of Safety Footwear is the best quality collection of styles available. Unrivalled durability and comfort. The range features everything from Coldstore boots to Foundry boots, Electronics boots to Offshore boots. Working with the best we deliver the most innovative Safety Footwear available on the market. We partner directly with the world’s leading component manufacturers to develop next level products.


Rock Fall (UK) Ltd


Major House

Wimsey Way



DE55 4LS

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Training provider

  • Level 2 Technical Cetrificate in Sales and Telesales
  • Level 2 NVQ in Sales and Telesales
  • Functional Skills Level 1 in English and Maths (if required)
  • Employee Rights and Responsibilities
  • Personal Learning and Thinking Skills

Apprenticeship framework

Sales and Telesales

Training provider


Applications for this apprenticeship are being processed by Training Services 2000 Ltd


James Lund 01332 296995

Before you apply

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Closing date: 30 Sep 2017