Apply now for an exciting and dynamic career in financial services and management. This is an exciting opportunity for a highly motivated, dynamic and forward-thinking person to join an amazing team within their Farnborough office providing administrative support in a growing and dynamic company.

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Closing date: 05 Nov 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    You will be expected to work Monday to Friday, 9:00am – 5:30pm.

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    06 Nov 2017

  • Date posted

    27 Mar 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

This role entails a variety of daily duties and task in which the successful candidate will learn and grow becoming an expert in their field. Please see below a list of just some of the daily duties involved.

  • Providing excellent customer service
  • Liaising with staff, clients, insurance providers and medical providers, using email and phone
  • Data inputting and website management
  • Creating, updating and managing spreadsheets
  • General administrative duties
  • Maintaining client files and provide regular and concise updates to our clients

The candidate will contribute towards the business by offering support to the administration team and to the office as whole. They will help support the process our clients go through to obtain their financial protection products and offer excellent customer service on the way.

Requirements and prospects

Desired skills

  • Excellent telephone manner
  • Use of Microsoft Word and Excel to a high level
  • Confident IT skills

Personal qualities

  • Eager to learn
  • Positive
  • Confident
  • Enthusiastic
  • Ambitious

Qualifications required

Qualifications are not mandatory but good GCSE results would be advantageous.

Future prospects

For the right candidate the prospect of a full time position at the end of 12 months is possible. Salary for full time position starting at approximately £14,000 per annum.

Things to consider

The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

About the employer

Roxburgh are a financial services provider multiple clients in a mostly telephone based sector. They deal with clients throughout the UK from all different backgrounds to help them arrange their protection such as life insurance, income protection. They also have a mortgage department and investments/pensions department. They have a busy office environment dealing mostly online and on the phone. They are a very friendly and welcoming office with people of different ages and backgrounds. The apprentice would be mentored by the administration manager and the role would be to join the administration team working within the main office.







GU14 7SR

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Training provider

Training will include 5 qualifications:

  • A skills-based NVQ Level 3 qualification in Business and Administration
  • A knowledge-based qualification in Business and Administration
  • Functional Skills English (unless exempt)
  • Functional Skills Maths (unless exempt)
  • Functional Skills ICT (unless exempt)

Most training will take place in the workplace, although the Apprentice will also attend a 6-10 week off-the-job training programme at our training centre in Southampton which will include paid day releases.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Boom Training Ltd


Grace Warren 02380682060

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Closing date: 05 Nov 2017